On Call Program

On Call Program

The purpose of the Nursing On Call is to have a trained staff so that a quick and efficient response is given when an emergency service arises with a hospice patient. This will be activated from Monday to Friday from 5:00 in the afternoon until 8:00 in the morning of the next day and on weekends (Saturday and Sunday) 24 hours. To contact this staff you can contact: 787-420-7910, 787-233-4227, 787-651-3620

Most common emergency situations that should be reported to On Call:

  • Sharp chest pain
  • Severe shortness of breath
  • Active bleeding
  • Exacerbation of pain even with medications
  • Tube and drain removal
  • Persistent diarrhea
  • Decreased urine over a long period of time
  • Persistent fever
  • Falls or trauma
  • Problems with medical equipment

What is VIP concierged and its purpose?

Dedicated staff who serve as the liaison between the family member and the hospice.

To meet all your needs such as:

  • Complaints
  • Concerns
  • Changes in patient condition
  • Among others